Shipping Policy

📦 Shipping Policy – Pond Supplies Essex

At Pond Supplies Essex, we are committed to delivering your pond and aquatic products quickly, safely, and affordably across the UK.

🚚 Delivery Services & Timeframes

We currently offer UK Standard Delivery based on the total weight of your order. This allows us to charge fairly and transparently depending on the size of your package.

📦 Delivery Rates by Weight (UK Mainland)

Package Size Weight Range Delivery Cost (Standard UK)
Small Package 0kg – 1kg £3.99
Medium Package 1kg – 5kg £5.99
Large Package 5kg – 10kg £8.99
Extra Large Package 10kg and up £11.99

⏱️ Estimated delivery time: 2–4 working days from dispatch.

📦 Orders are usually processed within 1–2 working days (excluding weekends & holidays).

📍 Delivery Area

We currently only deliver to UK mainland addresses. If you're located in Northern Ireland, the Scottish Highlands, or offshore UK territories, please contact us before placing an order.

📬 Delivery Tracking

Many of our orders are sent via tracked services. Tracking information will be sent via email once your order is shipped.

🐟 Why We Ship by Weight

Shipping aquatic goods like pond pumps, fish food, and filters requires secure and well-sized packaging. Pricing by weight helps us keep shipping affordable while ensuring safe transit of your pond supplies.

ℹ️ Questions?

If you need help understanding our shipping options or want to confirm delivery rates for a specific product, feel free to Contact Us.